Privacy Policy
Privacy Policy
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Last updated: [2026/01/01]
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Diamond Property Masters ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, use our services, or communicate with us, including via SMS.
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By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
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Information We Collect
We may collect the following types of information:
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Name
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Email address
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Phone number
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Service address
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Billing information
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Any other information you voluntarily provide to us
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Usage Data
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We may collect information automatically when you interact with our website or services, such as IP address, browser type, pages visited, and time spent on our site.
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How We Use Your Information
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We use your information to:
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Provide, operate, and maintain our services
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Schedule appointments and deliver services
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Send service updates, appointment reminders, and transactional communications
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Send promotional communications if you have opted in
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Respond to inquiries and provide customer support
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Improve our services, website, and customer experience
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Comply with legal obligations
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SMS Communications
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If you provide your mobile phone number, you may receive SMS messages from us, including service updates, appointment reminders, and promotional offers.
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Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying "STOP". For assistance, reply "HELP" or contact us at info@diamondpropertymasters.ca.
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Information Sharing and Disclosure
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We do not sell or rent your personal information.
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
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Information sharing to subcontractors in support services, such as customer service and sales, is permitted. We may share your personal information with Service Providers to monitor and analyze the use of our services, to contact you, or to perform services on our behalf.
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We may also share your information with our affiliates. In such cases, we require those affiliates to honor this Privacy Policy.
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We may disclose your information where required to do so by law or to protect our rights, property, or safety.
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Service Providers
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We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These Service Providers are granted access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
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Data Security
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We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Data Retention
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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
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Your Privacy Rights
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Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.
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Links to Other Websites
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Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
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Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
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If you have any questions about this Privacy Policy or our data practices, please contact us:
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Diamond Property Masters